Covid Safe - White House Safe 

Keeping our guests safe…We are Ready and Waiting!

• Very few Cases of Covid-19 on Norfolk Island.

• Flexible cancellation policy.

• Temperature scanned upon arrival or on request.

• Social Distancing maintained in public areas at Cumberland Resort and Spa, such as reception, guest recreation and welcome areas.

• Frequent chemical analysis of self-chlorinating jacuzzi/spa.

• Sanitizer and Disinfectant available, including sanitizer hand gel and wipes.

• Frequent Cleaning, Disinfecting and Sanitizing – including frequently touched surfaces, such as door knobs and light switches.

• Washing all linens at the highest heat setting recommended by manufacturer.

• UV Disinfectant Lamp available for use by all guests.

• Complimentary single use toiletries.

• Contact-Free credit card payments.

• If a guest tests positive for Covid-19 during their stay, a Covid Deep Cleaning Fee per villa, equivalent to the Cumberland website rate for one night for the same room type, shall be payable by the guest as specialised cleaning and a vacancy period is required. Travel Insurance is strongly recommended.