Covid-19 (Coronavirus) Safe
Covid Safe - White House Safe
Keeping our guests safe…We are Ready and Waiting!
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Very few Cases of Covid-19 on Norfolk Island.
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Flexible cancellation policy.
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Temperature scanned upon arrival or on request.
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Social Distancing maintained in public areas at Cumberland Resort and Spa, such as reception, guest recreation and welcome areas.
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Frequent chemical analysis of self-chlorinating jacuzzi/spa.
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Sanitizer and Disinfectant available, including sanitizer hand gel and wipes.
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Frequent Cleaning, Disinfecting and Sanitizing – including frequently touched surfaces, such as door knobs and light switches.
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Washing all linens at the highest heat setting recommended by manufacturer.
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UV Disinfectant Lamp available for use by all guests.
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Complimentary single use toiletries.
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Contact-Free credit card payments.
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If a guest tests positive for Covid-19 during their stay, a Covid Deep Cleaning Fee per villa, equivalent to the Cumberland website rate for one night for the same room type, shall be payable by the guest as specialised cleaning and a vacancy period is required. Travel Insurance is strongly recommended.
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If a guest tests positive for Covid-19 during their stay, a Covid Deep Cleaning Fee per villa, equivalent to the Cumberland website rate for one night for the same room type, shall be payable by the guest as specialised cleaning and a vacancy period is required. Travel Insurance is strongly recommended.